JW player mute button unresponsive in chrome for ads when autoplay is on












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I am using VAST tag in JW player and I would like to autoplay the ad before the video. Because of the recent autoplay restrictions by the browsers, the ad starts muted which is expected. In Safari browser, I can mute/unmute using the player control button but in chrome the button is unresponsive and the user is not able to unmute the ad. Is there a way to get over this issue? Appreciate your help. Thanks in advance.



Button - Chrome



Button - Chrome










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    0















    I am using VAST tag in JW player and I would like to autoplay the ad before the video. Because of the recent autoplay restrictions by the browsers, the ad starts muted which is expected. In Safari browser, I can mute/unmute using the player control button but in chrome the button is unresponsive and the user is not able to unmute the ad. Is there a way to get over this issue? Appreciate your help. Thanks in advance.



    Button - Chrome



    Button - Chrome










    share|improve this question

























      0












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      0








      I am using VAST tag in JW player and I would like to autoplay the ad before the video. Because of the recent autoplay restrictions by the browsers, the ad starts muted which is expected. In Safari browser, I can mute/unmute using the player control button but in chrome the button is unresponsive and the user is not able to unmute the ad. Is there a way to get over this issue? Appreciate your help. Thanks in advance.



      Button - Chrome



      Button - Chrome










      share|improve this question














      I am using VAST tag in JW player and I would like to autoplay the ad before the video. Because of the recent autoplay restrictions by the browsers, the ad starts muted which is expected. In Safari browser, I can mute/unmute using the player control button but in chrome the button is unresponsive and the user is not able to unmute the ad. Is there a way to get over this issue? Appreciate your help. Thanks in advance.



      Button - Chrome



      Button - Chrome







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      share|improve this question











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      asked Nov 13 '18 at 19:42









      Tibin PaulTibin Paul

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