Gitlab smtp test failed
1
I am using gitlab community edition(omnibus installation). I tried to configure SMTP setting , but when tested the configuration I am getting an error. I believe there is no username and password for our smtp address.
gitlab_rails['smtp_enable'] = true
gitlab_rails['smtp_address'] = "xx.xxxx.com"
gitlab_rails['smtp_port'] = 465
gitlab_rails['smtp_enable_starttls_auto'] = true
gitlab_rails['smtp_tls'] = false
gitlab_rails['smtp_openssl_verify_mode'] = 'none'
Please let me know how should I troubleshoot this error. I am not able to understand where the error is.
GitLab: 11.3.1 (32cb452)
GitLab Shell: 8.3.3
postgresql: 9.6.8
-------------------------------------------------------------------------------------
Loading production environment (Rails 4.2.10)
irb(main):001:0> ActionMailer::Base.delivery_method
=> :smtp
irb(main):002:0> Notify.test_email('xx.xx@xxx.com', 'Hello World', 'This is test')
Notify#test_email: processed outbound mail in 210.3ms
Sent mail to xx.xx@xx.com (30012.0ms)
Date: Thu, 15 Nov 2018 23:24:13 +0000
From: GitLab <gitlab@xx.com>
Reply-To: GitLab <gitlab@xx.com>
To: xx.xx@xxx.com
Message-ID: <5bee001d73945_d693fc0e59daf4021724@ip-10-xx-x-xx.mail>
Subject: Hello World
Mime-Version: 1.0
Content-Type: text/html;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: All
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-htm
<html><body><p>This is a test message</p></body></html>
Net::OpenTimeout: execution expired
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `initialize'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `open'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `tcp_socket'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:549:in `block in do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/timeout.rb:103:in `timeout'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:548:in `do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:518:in `start'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deliion'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deli
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_strument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_`instrument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m'
from (irb):2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from bin/rails:14:in `require'
from bin/rails:14:in `<main>'
irb(main):003:0> exit
ruby-on-rails smtp gitlab gitlab-omnibus gitlab-ce
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
add a comment |
1
I am using gitlab community edition(omnibus installation). I tried to configure SMTP setting , but when tested the configuration I am getting an error. I believe there is no username and password for our smtp address.
gitlab_rails['smtp_enable'] = true
gitlab_rails['smtp_address'] = "xx.xxxx.com"
gitlab_rails['smtp_port'] = 465
gitlab_rails['smtp_enable_starttls_auto'] = true
gitlab_rails['smtp_tls'] = false
gitlab_rails['smtp_openssl_verify_mode'] = 'none'
Please let me know how should I troubleshoot this error. I am not able to understand where the error is.
GitLab: 11.3.1 (32cb452)
GitLab Shell: 8.3.3
postgresql: 9.6.8
-------------------------------------------------------------------------------------
Loading production environment (Rails 4.2.10)
irb(main):001:0> ActionMailer::Base.delivery_method
=> :smtp
irb(main):002:0> Notify.test_email('xx.xx@xxx.com', 'Hello World', 'This is test')
Notify#test_email: processed outbound mail in 210.3ms
Sent mail to xx.xx@xx.com (30012.0ms)
Date: Thu, 15 Nov 2018 23:24:13 +0000
From: GitLab <gitlab@xx.com>
Reply-To: GitLab <gitlab@xx.com>
To: xx.xx@xxx.com
Message-ID: <5bee001d73945_d693fc0e59daf4021724@ip-10-xx-x-xx.mail>
Subject: Hello World
Mime-Version: 1.0
Content-Type: text/html;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: All
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-htm
<html><body><p>This is a test message</p></body></html>
Net::OpenTimeout: execution expired
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `initialize'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `open'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `tcp_socket'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:549:in `block in do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/timeout.rb:103:in `timeout'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:548:in `do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:518:in `start'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deliion'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deli
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_strument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_`instrument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m'
from (irb):2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from bin/rails:14:in `require'
from bin/rails:14:in `<main>'
irb(main):003:0> exit
ruby-on-rails smtp gitlab gitlab-omnibus gitlab-ce
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
add a comment |
1
1
1
2
I am using gitlab community edition(omnibus installation). I tried to configure SMTP setting , but when tested the configuration I am getting an error. I believe there is no username and password for our smtp address.
gitlab_rails['smtp_enable'] = true
gitlab_rails['smtp_address'] = "xx.xxxx.com"
gitlab_rails['smtp_port'] = 465
gitlab_rails['smtp_enable_starttls_auto'] = true
gitlab_rails['smtp_tls'] = false
gitlab_rails['smtp_openssl_verify_mode'] = 'none'
Please let me know how should I troubleshoot this error. I am not able to understand where the error is.
GitLab: 11.3.1 (32cb452)
GitLab Shell: 8.3.3
postgresql: 9.6.8
-------------------------------------------------------------------------------------
Loading production environment (Rails 4.2.10)
irb(main):001:0> ActionMailer::Base.delivery_method
=> :smtp
irb(main):002:0> Notify.test_email('xx.xx@xxx.com', 'Hello World', 'This is test')
Notify#test_email: processed outbound mail in 210.3ms
Sent mail to xx.xx@xx.com (30012.0ms)
Date: Thu, 15 Nov 2018 23:24:13 +0000
From: GitLab <gitlab@xx.com>
Reply-To: GitLab <gitlab@xx.com>
To: xx.xx@xxx.com
Message-ID: <5bee001d73945_d693fc0e59daf4021724@ip-10-xx-x-xx.mail>
Subject: Hello World
Mime-Version: 1.0
Content-Type: text/html;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: All
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-htm
<html><body><p>This is a test message</p></body></html>
Net::OpenTimeout: execution expired
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `initialize'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `open'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `tcp_socket'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:549:in `block in do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/timeout.rb:103:in `timeout'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:548:in `do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:518:in `start'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deliion'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deli
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_strument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_`instrument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m'
from (irb):2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from bin/rails:14:in `require'
from bin/rails:14:in `<main>'
irb(main):003:0> exit
ruby-on-rails smtp gitlab gitlab-omnibus gitlab-ce
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
I am using gitlab community edition(omnibus installation). I tried to configure SMTP setting , but when tested the configuration I am getting an error. I believe there is no username and password for our smtp address.
gitlab_rails['smtp_enable'] = true
gitlab_rails['smtp_address'] = "xx.xxxx.com"
gitlab_rails['smtp_port'] = 465
gitlab_rails['smtp_enable_starttls_auto'] = true
gitlab_rails['smtp_tls'] = false
gitlab_rails['smtp_openssl_verify_mode'] = 'none'
Please let me know how should I troubleshoot this error. I am not able to understand where the error is.
GitLab: 11.3.1 (32cb452)
GitLab Shell: 8.3.3
postgresql: 9.6.8
-------------------------------------------------------------------------------------
Loading production environment (Rails 4.2.10)
irb(main):001:0> ActionMailer::Base.delivery_method
=> :smtp
irb(main):002:0> Notify.test_email('xx.xx@xxx.com', 'Hello World', 'This is test')
Notify#test_email: processed outbound mail in 210.3ms
Sent mail to xx.xx@xx.com (30012.0ms)
Date: Thu, 15 Nov 2018 23:24:13 +0000
From: GitLab <gitlab@xx.com>
Reply-To: GitLab <gitlab@xx.com>
To: xx.xx@xxx.com
Message-ID: <5bee001d73945_d693fc0e59daf4021724@ip-10-xx-x-xx.mail>
Subject: Hello World
Mime-Version: 1.0
Content-Type: text/html;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: All
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-htm
<html><body><p>This is a test message</p></body></html>
Net::OpenTimeout: execution expired
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `initialize'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `open'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:539:in `tcp_socket'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:549:in `block in do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/timeout.rb:103:in `timeout'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:548:in `do_start'
from /opt/gitlab/embedded/lib/ruby/2.4.0/net/smtp.rb:518:in `start'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deliion'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/network/deli
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_strument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_`instrument'
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/activesupport-4.2.10/lib/active_
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/mail-2.7.0/lib/mail/message.rb:2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/actionmailer-4.2.10/lib/action_m'
from (irb):2
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from /opt/gitlab/embedded/lib/ruby/gems/2.4.0/gems/railties-4.2.10/lib/rails/comman
from bin/rails:14:in `require'
from bin/rails:14:in `<main>'
irb(main):003:0> exit
ruby-on-rails smtp gitlab gitlab-omnibus gitlab-ce
ruby-on-rails smtp gitlab gitlab-omnibus gitlab-ce
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
edited Nov 17 '18 at 18:39
user_01_02
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
asked Nov 16 '18 at 4:39
user_01_02user_01_02
15911
15911
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
1
You had the same case with issue 22728, but it seems to disappear after upgrade.
In your case, you are already at the latest version (almost: check if 11.4 helps)
Issue 23600 pointed out to a cloud provider who had blocked outgoing smtp.
Check also the "Mail not working" section which makes sure of the values of:
ActionMailer::Base.delivery_methodActionMailer::Base.smtp_settings
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
add a comment |
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
1
You had the same case with issue 22728, but it seems to disappear after upgrade.
In your case, you are already at the latest version (almost: check if 11.4 helps)
Issue 23600 pointed out to a cloud provider who had blocked outgoing smtp.
Check also the "Mail not working" section which makes sure of the values of:
ActionMailer::Base.delivery_methodActionMailer::Base.smtp_settings
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
add a comment |
1
You had the same case with issue 22728, but it seems to disappear after upgrade.
In your case, you are already at the latest version (almost: check if 11.4 helps)
Issue 23600 pointed out to a cloud provider who had blocked outgoing smtp.
Check also the "Mail not working" section which makes sure of the values of:
ActionMailer::Base.delivery_methodActionMailer::Base.smtp_settings
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
add a comment |
1
1
1
You had the same case with issue 22728, but it seems to disappear after upgrade.
In your case, you are already at the latest version (almost: check if 11.4 helps)
Issue 23600 pointed out to a cloud provider who had blocked outgoing smtp.
Check also the "Mail not working" section which makes sure of the values of:
ActionMailer::Base.delivery_methodActionMailer::Base.smtp_settings
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
You had the same case with issue 22728, but it seems to disappear after upgrade.
In your case, you are already at the latest version (almost: check if 11.4 helps)
Issue 23600 pointed out to a cloud provider who had blocked outgoing smtp.
Check also the "Mail not working" section which makes sure of the values of:
ActionMailer::Base.delivery_methodActionMailer::Base.smtp_settings
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
answered Nov 16 '18 at 5:50
VonCVonC
851k30127113272
851k30127113272
add a comment |
add a comment |
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