iOS App does not take full screen on some iPhones [closed]
I encounter a very strange problem: I got reports from some of my clients that my iPhone App does not show up full screen. It leaves a black bar on top and bottom of the screen. I have got one sample report from a client running iPhone 7 and iOS 12.1. Having the same device and installing the same App (AppStore download, as client does) I cannot reproduce this behaviour. I cannot reproduce it on none of my many devices and iOS versions nor on the simulators. According to AppStore reviews other clients are facing the same behaviour too, but nobody I know can reproduce it. I attached a screenshot taken by one of the clients: anonymous screenshot of app with black bars
Edit (due to Question put on hold by guys not understanding the question...): The desired behaviour of course is an App presenting full screen without any black bars
The project is all iOS/XCode default, I am using a LaunchScreen.storyboard with identical settings than a new default XCode Project. I am developing using XCode 9.4, Deployment Target is 9.0, the project is in Swift. I am aware that this was a common problem with the arrival of iPhone 5, but it should no longer occur if using Launch storyboards. None of my other app share this problem.
Does anybody has an advice?
ios swift xcode
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
closed as off-topic by Moritz, Scriptable, dandan78, Cristik, gnat Nov 14 '18 at 6:27
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking debugging help ("why isn't this code working?") must include the desired behavior, a specific problem or error and the shortest code necessary to reproduce it in the question itself. Questions without a clear problem statement are not useful to other readers. See: How to create a Minimal, Complete, and Verifiable example." – Moritz, Scriptable, dandan78, Cristik
If this question can be reworded to fit the rules in the help center, please edit the question.
add a comment |
I encounter a very strange problem: I got reports from some of my clients that my iPhone App does not show up full screen. It leaves a black bar on top and bottom of the screen. I have got one sample report from a client running iPhone 7 and iOS 12.1. Having the same device and installing the same App (AppStore download, as client does) I cannot reproduce this behaviour. I cannot reproduce it on none of my many devices and iOS versions nor on the simulators. According to AppStore reviews other clients are facing the same behaviour too, but nobody I know can reproduce it. I attached a screenshot taken by one of the clients: anonymous screenshot of app with black bars
Edit (due to Question put on hold by guys not understanding the question...): The desired behaviour of course is an App presenting full screen without any black bars
The project is all iOS/XCode default, I am using a LaunchScreen.storyboard with identical settings than a new default XCode Project. I am developing using XCode 9.4, Deployment Target is 9.0, the project is in Swift. I am aware that this was a common problem with the arrival of iPhone 5, but it should no longer occur if using Launch storyboards. None of my other app share this problem.
Does anybody has an advice?
ios swift xcode
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
closed as off-topic by Moritz, Scriptable, dandan78, Cristik, gnat Nov 14 '18 at 6:27
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking debugging help ("why isn't this code working?") must include the desired behavior, a specific problem or error and the shortest code necessary to reproduce it in the question itself. Questions without a clear problem statement are not useful to other readers. See: How to create a Minimal, Complete, and Verifiable example." – Moritz, Scriptable, dandan78, Cristik
If this question can be reworded to fit the rules in the help center, please edit the question.
add a comment |
I encounter a very strange problem: I got reports from some of my clients that my iPhone App does not show up full screen. It leaves a black bar on top and bottom of the screen. I have got one sample report from a client running iPhone 7 and iOS 12.1. Having the same device and installing the same App (AppStore download, as client does) I cannot reproduce this behaviour. I cannot reproduce it on none of my many devices and iOS versions nor on the simulators. According to AppStore reviews other clients are facing the same behaviour too, but nobody I know can reproduce it. I attached a screenshot taken by one of the clients: anonymous screenshot of app with black bars
Edit (due to Question put on hold by guys not understanding the question...): The desired behaviour of course is an App presenting full screen without any black bars
The project is all iOS/XCode default, I am using a LaunchScreen.storyboard with identical settings than a new default XCode Project. I am developing using XCode 9.4, Deployment Target is 9.0, the project is in Swift. I am aware that this was a common problem with the arrival of iPhone 5, but it should no longer occur if using Launch storyboards. None of my other app share this problem.
Does anybody has an advice?
ios swift xcode
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
I encounter a very strange problem: I got reports from some of my clients that my iPhone App does not show up full screen. It leaves a black bar on top and bottom of the screen. I have got one sample report from a client running iPhone 7 and iOS 12.1. Having the same device and installing the same App (AppStore download, as client does) I cannot reproduce this behaviour. I cannot reproduce it on none of my many devices and iOS versions nor on the simulators. According to AppStore reviews other clients are facing the same behaviour too, but nobody I know can reproduce it. I attached a screenshot taken by one of the clients: anonymous screenshot of app with black bars
Edit (due to Question put on hold by guys not understanding the question...): The desired behaviour of course is an App presenting full screen without any black bars
The project is all iOS/XCode default, I am using a LaunchScreen.storyboard with identical settings than a new default XCode Project. I am developing using XCode 9.4, Deployment Target is 9.0, the project is in Swift. I am aware that this was a common problem with the arrival of iPhone 5, but it should no longer occur if using Launch storyboards. None of my other app share this problem.
Does anybody has an advice?
ios swift xcode
ios swift xcode
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
edited Nov 14 '18 at 10:07
Retolinho
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
asked Nov 13 '18 at 13:37
RetolinhoRetolinho
12
12
closed as off-topic by Moritz, Scriptable, dandan78, Cristik, gnat Nov 14 '18 at 6:27
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking debugging help ("why isn't this code working?") must include the desired behavior, a specific problem or error and the shortest code necessary to reproduce it in the question itself. Questions without a clear problem statement are not useful to other readers. See: How to create a Minimal, Complete, and Verifiable example." – Moritz, Scriptable, dandan78, Cristik
If this question can be reworded to fit the rules in the help center, please edit the question.
closed as off-topic by Moritz, Scriptable, dandan78, Cristik, gnat Nov 14 '18 at 6:27
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking debugging help ("why isn't this code working?") must include the desired behavior, a specific problem or error and the shortest code necessary to reproduce it in the question itself. Questions without a clear problem statement are not useful to other readers. See: How to create a Minimal, Complete, and Verifiable example." – Moritz, Scriptable, dandan78, Cristik
If this question can be reworded to fit the rules in the help center, please edit the question.
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
It looks like you are using an old way of determining launch screen. After iOS7 you can define a launch storyboard to create the launch screen. If you use the old method by assets, were you add some images to be used as launch screen, the app 'understands' that is not updated for iOS greater than 7, so, you have to remove these assets screens and use the launch storyboard. It must fix the top and bottom banners.
answered Nov 13 '18 at 14:47
JosephineJosephine
211
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
add a comment |
You can add LuanchImage like:
Then you can set images with the correct sizes for atleast:
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
It looks like you are using an old way of determining launch screen. After iOS7 you can define a launch storyboard to create the launch screen. If you use the old method by assets, were you add some images to be used as launch screen, the app 'understands' that is not updated for iOS greater than 7, so, you have to remove these assets screens and use the launch storyboard. It must fix the top and bottom banners.
answered Nov 13 '18 at 14:47
JosephineJosephine
211
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
add a comment |
It looks like you are using an old way of determining launch screen. After iOS7 you can define a launch storyboard to create the launch screen. If you use the old method by assets, were you add some images to be used as launch screen, the app 'understands' that is not updated for iOS greater than 7, so, you have to remove these assets screens and use the launch storyboard. It must fix the top and bottom banners.
answered Nov 13 '18 at 14:47
JosephineJosephine
211
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
add a comment |
It looks like you are using an old way of determining launch screen. After iOS7 you can define a launch storyboard to create the launch screen. If you use the old method by assets, were you add some images to be used as launch screen, the app 'understands' that is not updated for iOS greater than 7, so, you have to remove these assets screens and use the launch storyboard. It must fix the top and bottom banners.
answered Nov 13 '18 at 14:47
JosephineJosephine
211
It looks like you are using an old way of determining launch screen. After iOS7 you can define a launch storyboard to create the launch screen. If you use the old method by assets, were you add some images to be used as launch screen, the app 'understands' that is not updated for iOS greater than 7, so, you have to remove these assets screens and use the launch storyboard. It must fix the top and bottom banners.
answered Nov 13 '18 at 14:47
JosephineJosephine
211
answered Nov 13 '18 at 14:47
JosephineJosephine
211
answered Nov 13 '18 at 14:47
JosephineJosephine
211
answered Nov 13 '18 at 14:47
JosephineJosephine
211
211
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
add a comment |
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
Thanks for your answer. This is exactly what I already do, I use a storyboard it is configured this way in info.plist.
– Retolinho
Nov 13 '18 at 15:02
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
OP says pretty clearly that he/she is using a launch storyboard.
– Caleb
Nov 13 '18 at 15:06
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
@Caleb after editing, also, you can have the launch storyboard but without reference on general config.
– Josephine
Nov 14 '18 at 8:16
add a comment |
You can add LuanchImage like:
Then you can set images with the correct sizes for atleast:
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
add a comment |
You can add LuanchImage like:
Then you can set images with the correct sizes for atleast:
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
add a comment |
You can add LuanchImage like:
Then you can set images with the correct sizes for atleast:
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
You can add LuanchImage like:
Then you can set images with the correct sizes for atleast:
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
answered Nov 13 '18 at 15:18
Hardik DarjiHardik Darji
3,04912427
3,04912427
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
add a comment |
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
Thank you for this answer. I am aware that I can try this, but I never experienced issues using a storyboard launch file before. It does not even occur on all devices, so i'm curious to find out the reason and don't want to workaround the problem.
– Retolinho
Nov 13 '18 at 15:29
add a comment |
